Uganda CinemaUganda Cinema

Privacy Policy

How we collect, use, and protect your personal information

Last updated: September 17, 2025

At Uganda Cinema, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service. By using Uganda Cinema, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
  • Personal Information: Name, email address, phone number, payment information, and account details when you register or make a purchase.
  • Usage Data: Information about how you use our service, including viewing history, search queries, and device information.
  • Technical Data: IP address, browser type, operating system, and device identifiers.
  • Payment Information: Credit card details and billing information processed securely through our payment partners.
2. How We Use Your Information
  • Provide and maintain our streaming service
  • Process payments and manage subscriptions
  • Personalize your viewing experience and recommendations
  • Send service updates, billing notifications, and marketing communications
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations
3. Information Sharing and Disclosure
  • We do not sell your personal information to third parties.
  • We may share information with service providers who help us operate our platform.
  • Information may be disclosed if required by law or to protect our rights.
  • Aggregated, anonymized data may be used for analytics and research purposes.
  • With your consent, we may share information for specific purposes.
4. Data Security
  • We implement industry-standard security measures to protect your data.
  • All payment information is encrypted and processed securely.
  • We regularly update our security practices to protect against threats.
  • Access to personal information is restricted to authorized personnel only.
  • We conduct regular security audits and vulnerability assessments.
5. Your Rights and Choices
  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Control cookie preferences and tracking
  • Request data portability
  • Withdraw consent for data processing
6. Cookies and Tracking Technologies
  • We use cookies to enhance your browsing experience and analyze usage patterns.
  • Essential cookies are required for basic platform functionality.
  • Analytics cookies help us understand how users interact with our service.
  • Marketing cookies may be used to show relevant advertisements.
  • You can manage cookie preferences through your browser settings.
7. Children's Privacy
  • Our service is not intended for children under 13 years of age.
  • We do not knowingly collect personal information from children under 13.
  • If we become aware of such collection, we will delete the information immediately.
  • Parents can contact us to review or delete their child's information.
8. International Data Transfers
  • Your information may be transferred to and processed in countries other than Uganda.
  • We ensure appropriate safeguards are in place for international transfers.
  • All transfers comply with applicable data protection laws.
  • We use standard contractual clauses and other approved mechanisms.
9. Data Retention
  • We retain personal information for as long as necessary to provide our services.
  • Account data is retained while your account is active and for a reasonable period after closure.
  • Usage data may be retained for analytics and improvement purposes.
  • Legal requirements may necessitate longer retention periods.
  • You can request deletion of your data subject to legal and legitimate business requirements.
10. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time.
  • Material changes will be notified through our platform or email.
  • Continued use of our service constitutes acceptance of updated policies.
  • We encourage you to review this policy periodically.
  • The effective date will be updated when changes are made.
Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@ugandacinema.com

Phone

+256 760 101 784

Address

Plot 123, Nakasero Road
Nakasero, Kampala, Uganda

Data Protection Officer

dpo@ugandacinema.com

This Privacy Policy is governed by the laws of Uganda and is subject to the jurisdiction of Ugandan courts.